Small Agency Hacks

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farhad123
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Joined: Sun Jun 19, 2022 6:21 am

Small Agency Hacks

Post by farhad123 »

The infamous Stephen Covey once said, "Begin with the end in mind."Wedding Photo Editing What is your goal as a small agency? If you are a successful small agency, satisfying existing clients is undoubtedly an important goal. According to HubSpot's 2018 Marketing Agency Growth Report, customer acquisition is a top issue for 60% of agencies, which means the smartest way to keep revenue consistent is to keep your existing customers super happy. Manage happy customer social media accounts As a digital marketing agency managing a client's social media accounts,Wedding Photo Editing it's essential to keep your client's goals and endgame in mind. You need to be clear about how you're going to help them achieve those goals, and then you need to deliver on time.

Oh, and you also have to do all of this on a budget. Don't worry; We are here to help you.Wedding Photo Editing Here are seven smart, inexpensive ways to manage social media accounts and keep those customers happy. 1: Create Goal-Based Social Media Strategies What are your end points and deliverables for each client? If you haven't clearly documented them, you can't align customer expectations with your team's approach. This is a surefire way to customer dissatisfaction. In order to get to those finals and deliverables,Wedding Photo Editing set SMART goals that are specific, quantifiable, and aligned with why your client hired you. Many small agencies do this but face setbacks during execution due to obstacles and unforeseen circumstances. Here are two main red flags to watch out for: Sometimes customers are not good at expressing what they want from you.

That's why you should spend enough time to understand their needs.Wedding Photo Editing It's best if you have a series of questions to gauge what customers really need from you. Manage happy customer social media accounts It's easy to get sidetracked from end goals in day-to-day execution. Make sure you and your team review all social media content with your goals in mind. It's also a good idea to have daily or weekly exams to check if you're on the right track.2: Build a network of active freelancers Your first concern after accepting a client project should be capacity. You need to make sure you have the resources to produce quality work within the agreed time frame. Wedding Photo Editing Most small agencies have an account manager who handles way too many customer accounts, which can lead to delivery issues. If this handler is tied, there is no one to follow up and ensure delivery.
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